AI Customer Support
R-Vision AI helped Burgermeester van Napels automate customer inquiries with an AI chatbot, reducing manual workload by 75-80% and saving 3.5-4 hours per week while improving customer satisfaction.
AI Consultation Case Study
Client: Burgermeester van Napels
Location: Leeuwarden, Netherlands
Industry: Hospitality/Restaurant
Challenge
The restaurant owner spent 30-40 minutes daily responding to customer emails, causing delays and taking time away from essential business operations.
Solution
R-Vision AI implemented an AI-powered chatbot on the restaurant’s website to automate customer inquiries, improving response times and streamlining routine interactions.
Results
75-80% of inquiries automated, reducing manual workload
3.5-4 hours saved per week, allowing the owner to focus on business growth
90% customer satisfaction, thanks to faster and more efficient responses
Future AI Upgrades
Automated reservations & modifications
Lost & found tracking via chatbot
Pickup order management
Social media integration (Facebook & Instagram)
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